New Paloma Tote Latte
Backpack

Paloma Tote Latte

Brand: Freja New York | SKU: SS20-PAL-LAT
★★★★ ★ 4.7 (3 reviews)
$ 368,00
Elegant, multi-compartment tote bag ideal for daily commutes, business meetings, and casual luxury wear.
Vince's Auto Body
Jl. Gedung Hijau Raya Blok V, Kebayoran Lama, Jakarta Selatan, Jakarta 12310 0812-2446-9899 [email protected]
★ 4.8 / 5.0

Product Description

Sleek, structured, and designed to bring a little more ease to your day. The Paloma combines thoughtful organization with a relaxed yet polished silhouette, featuring a zipped center compartment that accommodates up to a 16” laptop (measured diagonally), while two side compartments hold your phone, files, and everything else you need close at hand. Finished with intentionally placed pockets, comfortable 2cm-wide straps, and a shortened zipper track for easy access to your water bottle or umbrella. A Freja signature, the Paloma has become our bestseller for so many reasons.

Specifications

Materials: Premium vegan ultramicrofiber leather, brushed gold hardware
Dimensions: 16.5 x 11.5 x 6.0 inches
Capacity: Accommodates up to a 16-inch laptop
Colors: Latte
Strap Width: 2cm reinforced shoulder straps

Pros and Cons

Pros

  • Fits a large 16-inch laptop perfectly
  • Excellent organizational compartments and side pockets
  • Premium scratch-resistant and water-resistant materials
  • Comfortable straps that stay secure on the shoulder

Cons

  • Slightly heavy when fully packed with electronics
  • Structured silhouette limits over-stuffing flexibility

How to Order

Order Steps

  1. Visit the Vince's Auto Body website and navigate to the Paloma Tote Latte page
  2. Click the 'Add to Cart' button
  3. Proceed to checkout and fill out shipping addresses
  4. Complete payment using credit card or preferred options
  5. Receive tracking information via email within 24 hours

Payment Methods

  • Credit / Debit Card (Visa, Mastercard, Amex)
  • PayPal
  • Apple Pay / Google Pay

Shipping Information

  • Processing Time: 1-2 business days
  • Shipping Time: 3-5 business days
  • Shipping Cost: Free standard shipping
  • Free Shipping: Min. Purchase $ 150,00
  • Courier Options: FedEx, UPS, DHL

Return Policy

We want you to love your Paloma Tote. Returns are fully supported within our standard timeline.

Return Conditions

  • Returns accepted within 30 days of receipt
  • Product must be unused, tag attached, and in original packaging
  • No visible stains, marks, or scratches on the leather hardware

Return Steps

  1. Contact customer support with your invoice/order number
  2. Print out the generated pre-paid return shipping label
  3. Drop off the securely packed box at any local courier branch

Refund Methods

  • Original payment method
  • Store credit gift card

Contact for Return

WhatsApp: 0812-3456-7890

Email: [email protected]

Response Time: within 12 hours

Warranty Information

The Paloma Tote includes a manufacturer warranty covering any physical hardware or structural defects.

Warranty Period

  • Unit: 12 months
  • Battery: Not applicable
  • Accessories: 6 months

Covered by Warranty

  • Strap tearing or splitting at the seams
  • Zipper breakage or misalignment
  • Hardware snaps and metal tarnishing within normal use

Not Covered by Warranty

  • Ink stains, cosmetic marks, or liquid discoloration caused by user
  • Normal everyday edge wear and tear
  • Accidental cuts or tears from sharp objects

How to Claim Warranty

  1. Email customer service with high-resolution photos of the defect
  2. Provide proof of purchase/invoice number from your order
  3. Await evaluation and return shipping instructions from the claim specialist

Service Centers

Freja NYC Repair Hub

456 Broadway, New York, NY 10013

Phone: +1-212-555-0199

Contact for Warranty Claim

WhatsApp: 0812-3456-7890

Email: [email protected]

Phone: 021-3456-7890

Customer Reviews

3 reviews
S
Sarah Jenkins
★★★★★ 5.0
The ultimate work bag! It holds my 16-inch MacBook Pro seamlessly without looking bulky.
The Latte color is gorgeous and goes with every single professional outfit I own.
Stays comfortable on my shoulder even when fully packed with books and electronics.
E
Emily Zhang
★★★★ ★ 4.5
Love the inner organizational layout. Everything has its precise spot.
The vegan leather feels highly luxurious and resists scratches wonderfully.
Only downside is that it is quite heavy on its own before filling it up, but the structure makes it worth it.
R
Rebecca M.
★★★★ ★ 4.5
Incredibly chic design and the shipping was very fast.
The shortened zipper track makes grabbing my water bottle super quick during commutes.
#Backpack #Women's Bag #Tote Bag #Laptop Bag #Work Bag #Luxury